Typical job
An apartment owner reports bed bugs and
A technician inspects the affected apartment, checks the scope of the concern, and explains what the bed bug heat treatment would involve. The plan and any preparation needs are discussed before treatment is selected. The owner gets a clearer picture of the work under consideration and what to prepare for. Share details about affected rooms and any recent pesticide applications when arranging an inspection.
Typical job
A property owner spots a bald-faced hornet
The crew assesses the nest location and surrounding access before explaining the treatment plan. The technician discusses how the site affects the work and identifies any areas that should be avoided during active treatment. The owner understands the proposed scope and how to keep people away from the treatment area. Avoid disturbing the nest and tell the team where it is located when discussing the visit.
Typical job
A resident reports mice and wants help
A technician inspects the areas connected to the reported mouse activity, confirms the pest concern, and explains the proposed service plan. Findings and treatment locations are documented, along with any follow-up needs. The resident gets a defined plan based on the inspection rather than a guess about the source. Point out where activity has been noticed so the technician can include those areas in the assessment.